Effective Date: 18.7.2024
Welcome to Fatieh.com. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following personal and non-personal information when you interact with our website:
- Full name, phone number, email address, shipping/billing address
- Purchase history and communication preferences
- IP address, browser type, device identifiers
- Cookies and usage data
This information is collected when you:
- Register an account
- Place an order
- Subscribe to our emails or SMS
- Contact customer support
- Browse our website
2. How We Use Your Information
We use the collected information to:
- Process orders and deliver products
- Respond to your questions or requests
- Send important service-related communications (order confirmations, shipping updates, etc.)
- Provide promotional offers, discounts, and updates via email or SMS
- Improve our services, website performance, and user experience
- Prevent fraudulent activity and ensure website security
- Share necessary information with trusted third parties to complete transactions (e.g., shipping partners, payment gateways)
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service providers (e.g., couriers, payment processors) to fulfill your orders
- Advertising partners to deliver personalized ads (non-personally identifiable)
- Legal authorities when required to comply with applicable laws or legal obligations
- Affiliated companies or successors in case of business merger, sale, or acquisition
We take steps to ensure that any third parties handling your data do so in accordance with this policy and applicable privacy laws.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Recognize returning visitors
- Track user behavior and preferences
- Analyze traffic and improve site functionality
- Store login information (if enabled by you)
You may disable cookies in your browser settings; however, some features may not function properly.
5. Security of Your Information
We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
You are responsible for keeping your account login credentials confidential.
6. Third-Party Links and Advertisements
Our website may contain links to third-party sites or display ads from partners. We are not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before submitting any personal data.
7. Children’s Privacy
Fatieh.com is not directed to individuals under the age of 13, and we do not knowingly collect data from children. If we become aware that we have collected personal information from a child without parental consent, we will delete it.
8. Your Choices and Rights
You have the right to:
- Access or correct your personal information
- Opt out of marketing emails or SMS by clicking “unsubscribe” or replying “STOP”
- Request deletion of your account and data (subject to verification)
- Disable cookies via browser settings
If you’re a California resident, you may also have additional rights under the California Consumer Privacy Act (CCPA).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updated policies will be posted with the revised effective date. Continued use of the website after changes implies your acceptance.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
📧 Email: support@fatieh.com
🌐 Website: https://www.fatieh.com
